Overview
Joy Travel respects and protects customer personal data throughout consultation, booking, payment, and support activities.
Joy Travel Policies
General policy and regulations
Joy Travel provides travel services under transparent consultation, confirmation, payment, and support conditions agreed with each customer before service delivery.
Personal Data Protection Policy
Data use
Customer data is used to confirm requests, operate travel services, support payments, and improve service quality.
Contact
Customers may contact Joy Travel to request data review, correction, or support related to personal data protection.
1. Payment via Bank Transfer
Please transfer to Joy Travel’s bank account as follows:
Bank Transfer Information: CÔNG TY TNHH JOY TRAVEL
Account Number: 11160 334 6969
Bank Name: VietinBank CN. Tràng An
*Note: Joy Travel only uses the above account for payments. We are not responsible for any payments made to other personal or unauthorized accounts.
After transferring, please fax or email the payment slip to: outboundop@myjoytravel.vn
Once Joy Travel receives your payment info, we will contact you to confirm and complete the tour registration. If you do not receive confirmation, please follow up. We are not responsible for booking cancellations due to delays or errors from banks or payers.
2. Cash Payment at the Office
You may also pay directly at Joy Travel’s office address:
Transaction Office: CÔNG TY TNHH JOY TRAVEL
Address: HaNoi : B07 The Boutique, Times City, 458 Minh Khai Street, Hanoi City, Vietnam
Payment is considered complete once Joy Travel has received full tour payment before departure or as per the agreement. We are not responsible for service cancellation due to late or insufficient payment.
